Holiday certificates
Your certificate is genuine.
If you're holding a complimentary holiday certificate with Puzzle Lid Box's name on it, it's real, and this page is here so you can check. Nothing to buy, no strings you haven't already been told about.
Puzzle Lid Box is an Australian company that supplies complimentary holiday certificates. The travel itself is booked and delivered by Redeem Vacations, an established travel incentive provider.
How to redeem
Your certificate carries its own activation code and instructions — follow those, and Redeem Vacations takes it from there. If anything on the certificate is unclear, email us and a real person will sort it out.
Your certificate's own terms apply, including any booking windows and taxes or resort fees noted on it. Read it before you book.